Summary of Expertise & Key Skills
Serge has worked in the IT Industry for over 28 years, in a variety of roles, which include; Development and Systems Design, Project Management, Business Analysis, IT Operations, IT Management, IT Finance, IT Strategy, Research and Innovation, Quality Management, IT Governance, Project and Portfolio Management, Vendors Management, Strategic Planning, Enterprise /IT Architecture and IT Service Management (ITIL).
He has more than 20 years of experience in Banking and Finance and 5 years of experience in the Biotech/ Pharmaceuticals industry.
Among various roles, he has been responsible for the Architecture team in an international bank, where he gained wide experience in the deployment and management of information systems in Private Banking, Wealth Management, and also in IT architecture domains such as the Internet, dealing rooms, inter-banking networks, and Middle and Back-office. In a Biotech/Pharmaceutical company, he has also been in charge of the reorganization of the IT Department, implementing Service Management based on ITIL Best Practices, and deploying new processes (Operational Excellence program). He then took charge of IT Research and Innovation (a function which consisted of motivating, encouraging creativity, and innovation in the IT Units), with a mission to help to deploy a TOGAF® based Enterprise Architecture, taking into account the company IT Governance Framework. He also chaired the Enterprise Architecture Governance worldwide program, integrating the IT Innovation initiative in order to identify new business capabilities that were creating and sustaining competitive advantage for his organization.
French and English